Privacy Policy

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide when you register on the Services, place an order, express interest in our products, or contact us. This may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses
• Contact preferences

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is securely processed by our payment gateway providers.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

• Log and Usage Data: IP address, browser type, device information, pages viewed, and activity timestamps.
• Device Data: Information about your device including hardware model, operating system, and network information.
• Location Data: Approximate location based on your IP address. You can opt out by disabling location settings on your device.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and manage user accounts
• To deliver and facilitate delivery of services and products
• To respond to user inquiries and offer support
• To send administrative information (changes to terms, policies, etc.)
• To fulfill and manage your orders, payments, returns, and exchanges
• To request feedback about your experience
• To send marketing and promotional communications (you can opt out at any time)
• To protect our Services, including fraud monitoring and prevention
• To evaluate and improve our Services, products, and marketing
• To comply with our legal obligations

3. When and With Whom Do We Share Your Information?

We may share information in specific situations, including:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analytics, email delivery, and customer service.
• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Obligations: We may disclose your information where required to comply with applicable law, governmental requests, or legal proceedings.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. What Are Your Privacy Rights?

You may review, change, or terminate your account at any time.

Account Information: If you would at any time like to review or change the information in your account, you can log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at feedback@onlineprakash.com.

7. How Can You Contact Us?

If you have questions or concerns about this privacy notice, or wish to exercise your rights regarding your personal data, please contact us: